Safety, Supervision & Staff – FAQs
Because nothing matters more than knowing your child is in good hands.
Who’s watching my child at the Club?
Our team is made up of trained, background-checked staff [...]
What’s the staff-to-kid ratio?
We aim for low ratios that allow personal attention and real [...]
Are staff trained in safety and emergency procedures?
Yes. All staff receive training in youth safety, emergency response, [...]
What do you do if there’s a behavior issue or a disruptive child?
We have clear expectations and behavior policies in place. If a [...]
Are kids ever left unsupervised at the Club?
Never. Kids are supervised at all times by staff [...]
What happens during pickup? Can anyone take my child home?
Only pre-approved adults with ID can pick up your child. We [...]
